📊 Performance

"Your single source of truth for monitoring progress."
Track business, security, and quality performance in real time.

The Performance module provides a centralized view of how your organization is progressing across key operational areas.

It combines high-level dashboards with specialized metrics so stakeholders can make informed decisions quickly.

1️⃣ Key Sections

📌 Overview

Get a summary view of performance across business, security, and quality domains.

Easily spot whether objectives are on track or if corrective action is required.

💼 Business Performance

Monitor KPIs tied to:

• Operational efficiency
• Financial results
• Strategic goals

📌 Helps management confirm resources are used effectively and targets are met.

🔐 Security Performance

Track indicators of your information security posture such as:

• Incident resolution times
• Control implementation rates
• Risk mitigation progress
• Compliance alignment
• Phishing and awareness campaign results

🏆 Quality Performance

Evaluate quality management activities to ensure:

• Products and services meet customer expectations
• Regulatory requirements are consistently achieved

2️⃣ Benefits

• 📊 Centralized monitoring – One place for business, security, and quality data.
• ⏱ Insights – Decisions based on the latest available metrics.
• 📈 Trend analysis – Detect patterns before they escalate into issues.
• 👥 Stakeholder alignment – Leadership, managers, and auditors see the same picture.

3️⃣ Use Cases

• 🏢 Present executive updates during management review meetings.
• 📜 Track certification readiness and compliance objectives.
• 🔐 Monitor security program maturity over time.
• 🔄 Drive continuous improvement in quality processes.

4️⃣ Best Practices

• 📡 Collect KPI metrics whenever possible to ensure up-to-date insights.
• 🔎 Address weak spots early to avoid surprises during audits.
• 📅 Review dashboards regularly in management reviews for accountability.
• 🧩 Link KPIs to objectives (business, security, quality) so performance aligns with strategy.

🎯 Visual Checklist

• [x] Overview dashboard reviewed
• [ ] Business KPIs mapped to strategic goals
• [ ] Security performance indicators configured
• [ ] Quality metrics aligned with customer/regulatory needs
• [ ] Trend analysis and reports shared with stakeholders

Updated on: 19/09/2025